We want you to love our products - but if you don’t, we will make it right with an easy return and exchange process.
Store Purchases:
We will gladly refund any eligible items and non-Final Sale merchandise within 14 days of purchase date in the original form paid.
We will offer an exchange or store credit for unused or unworn, non-Final Sale merchandise within 30 days of purchase date.
Refund will include original price paid and sales tax, less any discounts. Items must be new with tags, unworn, unwashed, unaltered.
Eligibility:
Merchandise is eligible for a return if the items are/were:
1.Purchased from a Latitude 29.2 Surf Shop or through our online website
2.Unworn and in original condition
3.Returned with the original packaging and/or tags
4.Returned in the original box, if the returned item was received in a box.
5.Swimwear can only be returned if it is unworn, has all tags included, and the hygiene liners are attached
6.Hair and body products are final sale and cannot be returned. These include but are not limited to sunscreen, hand sanitizer, hair shampoo & conditioner, lip balm, lotion, and hair styling products
PLEASE NOTE: Returned or exchanged orders if mailed to the store must be postmarked by the 14th day or 30th day per the terms above to be eligible for a return or exchange.
Refund will include original price paid and sales tax, less any discounts. We cannot refund original shipping charges from the initial order - we will not charge you shipping fees for exchanged items.
To make a return:
Crystal Beach Store:
1400 TX-87
Crystal Beach, TX 77650
By Mail:
Latitude 29.2 Surf Shop
1400 TX-87 #1683
Port Bolivar, TX 77650
Thank you for choosing Latitude 29.2 Surf Shop
For more information on product-specific return policies, contact our Customer care service at customerlove@cbtxsurfshop.com or give us a call at: (409) 684-0594
